Frequently Asked Questions

Who uses HealthConsent?
Why choose HealthConsent?
How does HealthConsent work?
Why should I trust HealthConsent?
Why should I be concerned with my health information being shared?
How do I sign up?
How much does HealthConsent cost?
What happens after I sign up for HealthConsent?
I don’t live in the US. Can I still sign up for HealthConsent?
Do I need a credit card to sign up?
How can I contact the HealthConsent support team?
What should I be aware of when signing consent at my doctor’s office?
Can HealthConsent also remove sensitive information for my family members?
Can I make custom removal or restriction requests?
Does HealthConsent constantly monitor my information?
Is it legal for my doctor to share my health information?
How long does it take for my consent to be rescinded?
How much of my healthcare information is out there?
Where can I view your terms of use?
Where can I view your privacy policy?

Who uses HealthConsent?

  • People who care about the privacy of their personal health information (PHI) and want to regain control of how it is used and shared.

Why choose HealthConsent?

  • If you care about the privacy of your health information we can help.
    • We search over 750,000 healthcare organizations to identify who stores your personal health information.
    • We direct every organization, partner, and data broker to remove your data from their systems and future sharing based on your preferences.
    • We continuously monitor the healthcare data-sharing ecosystem to ensure your personal health information remains private.

How does HealthConsent work?

  • HealthConsent is a privacy-first service that helps individuals control the use of their personal health information (PHI) and protect their private information from being bought, sold, and exchanged.
  • We automate the removal of data sharing consents with healthcare providers, clinics, hospitals, health systems, health information exchanges, and data brokers to ensure an individual’s information is no longer used or shared with third parties.
  • We offer a subscription service that continuously monitors and removes consents as a customer’s data is identified in the data-sharing network.

Why should I trust HealthConsent?

  • We value your privacy

    As a privacy-first company, your private data is our number one priority. We will never sell or share your information with any third parties. We do not collect or store any of your medical data. Our goal is to identify what organizations store your data and exercise your legal protections and privacy rights regarding that data. We value transparency and will provide you with a complete record of our search results and interactions with healthcare organizations and data brokers.

  • Save time

    Most individuals who have interacted with the healthcare system in the past decade have a larger digital data footprint than they think. In many cases, your data could be with dozens of organizations, including healthcare providers, hospitals, clinics, outpatient facilities, pharmacies, labs, health insurers, clearinghouses and data brokers. Our service can save you hundreds of hours researching, contacting, verifying and monitoring your health data annually.

  • Peace of mind

    Our goal is to provide you with the assurance and confidence you deserve when it comes to protecting your private and sensitive health data. We understand that protecting your personal health information is of paramount importance, which is why our sole purpose is to help you stop the unauthorized sharing and exchange of your private data. By entrusting us with your privacy needs, you can focus on what truly matters.

Why should I be concerned with my health information being shared?

  • With every healthcare encounter, your data is shared amongst a vast network of healthcare organizations, state health information exchanges, and data brokers.
  • In many cases, your health data is being shared with third parties who have nothing to do with your health care. Organizations you trust are selling your health data prior to being de-identified, so organizations can link your health data to other information about you such as credit rating, income, race, consumer behavior, public records, and social media data.
  • This is a violation of your HIPAA privacy rights.

How do I sign up?

  • Simply select the Pricing or Get Started links at the top of the page.

How much does HealthConsent cost?

What happens after I sign up for HealthConsent?

  • You will receive an email with a link to create your account.
  • During the onboarding process, we will verify your identity using a trusted partner.
  • We will search our national network to identify organizations who store your medical records. You will identify any additional providers, hospitals, or clinics you have visited.
  • You will indicate your privacy requests and preferences, and we will notify each organization of your requirements.
  • Stay up-to-date by checking request statuses on your HealthConsent dashboard.

I don’t live in the US. Can I still sign up for HealthConsent?

Do I need a credit card to sign up?

  • No. You can subscribe to our service using a bank account, in addition to using a credit card, Apple Pay or Cash App Pay.

How can I contact the HealthConsent support team?

  • Visit our Contact Us page and complete the Get in touch form.

  • When reviewing a HIPAA notice or privacy policy pay attention to the fine print, specifically any language that pertains to the sale of your information for marketing or research purposes.

  • Look closely at whether the notice is simply an acknowledgment that you have read the policy or if you are signing to consent to their policy practices.

  • Example notice of privacy practices:

    Example Privacy Notice

  • Refusing to sign a privacy notice does not prevent you from receiving treatment. Refer to the U.S. Department of Health and Human Services for more information.

Can HealthConsent also remove sensitive information for my family members?

  • Yes! Simply sign up for the family plan for up to 4 family members. Family is defined as immediate family members, including a spouse and children.

Can I make custom removal or restriction requests?

  • All removal and restriction requests are specific to where your individual health information has transferred.

Does HealthConsent constantly monitor my information?

  • Yes. We continuously monitor the healthcare data-sharing ecosystem to ensure your personal health information remains private.
  • It is legal for your doctor to share de-identified health information. However, with the constant advancements in data mining and analytics, there is still a chance that someone could re-identify you by combining de-identified data with other available datasets. One technique used in the process of de-identification is tokenization, which replaces sensitive data elements with non-sensitive placeholders, or “tokens.” While tokenization can help protect your information, it is not considered true de-identification because the original data can still be accessed using a “token-to-data” mapping, which may be vulnerable to unauthorized access or breaches.
  • Consent updates and other requests available through HealthConsent are dependent on the response time of each organization. Typically, healthcare organizations will ask for 30 days to respond to a request.

How much of my healthcare information is out there?

  • Most individuals who have interacted with the healthcare system in the past decade have a larger digital data footprint than they think. In many cases, your data could be with dozens of organizations, including healthcare providers, hospitals, clinics, outpatient facilities, pharmacies, labs, health insurers, clearinghouses, and data brokers. Our service can save you hundreds of hours researching, contacting, verifying, and monitoring your health data annually. Stay up-to-date by checking each request status on your dashboard.

Where can I view your terms of use?

Where can I view your privacy policy?